100% Call Evaluation
with AI for Sales Teams
Score every conversation, coach reps at scale, and forecast with confidence.
Closense AI unifies QA, notes, and performance insights to your team sells more-without working longer.
Capture
What exactly happens during a sales interaction
Understand
What behaviors are driving or hurting conversions
Act
What behaviors are driving or hurting conversions
Proven results you can measure
Increase revenue by 30%
by reviving “lost” deals within 5 minutes after the call.
Save from $10,000
by freeing your Head of Sales and QA team from routine call listening.
Boost ROMI by 300%
by getting a detailed customer profile and crafting the perfect offer for them.
Raise NPS by 50%
by improving your customer service quality.
Turn conversations into revenue
Auto-score 100% of calls, surface coachable moments, and prioritize deals based on real buyer signals.
Consistent, objective QA
Replace random sampling with unified scorecards. Track compliance, objection handling, and discovery depth — without bias.
Coaching that actually sticks
Personalized nudges, talk-track suggestions, and warm intros to top calls so managers coach in minutes — not hours.
Pipeline you can trust
Sync summaries & outcomes to your CRM. Forecast with call-backed evidence, not guesswork.
How the platform works
Evaluate Calls Automatically
Automated Call Evaluation
Get objective, consistent call reviews without manual effort.
100% call coverage — no more random sampling
Custom scorecards (discovery, value, next steps, compliance)
Detectors for key moments (pricing, budget, timeline, competitors)
Risk & compliance checks (scripts, disclaimers, PII redaction)
Capture Meetings Effortlessly
Meeting Notetaker
Turn every meeting into structured notes, clear outcomes, and synced action items.
Structured summaries with outcomes and follow-ups
Action items mapped to owners and due dates
One-click sync to CRM
(notes, tasks, next steps)
Works with Zoom, Google Meet,
Teams, and dialers
Coach Reps Intelligently
Personalized Coaching
Deliver targeted, AI-driven feedback and skill development for every rep
Role-based scorecards
with instant feedback
Auto-curated call playlists per rep and skill gap
AI role-play to practice objections and discovery
Slack/Email nudges when
a teachable moment appears
Analyze Performance Deeply
Performance Analysis
Uncover insights, trends, and revenue impact across all team conversations.
Leaderboards by KPI (QA score, talk-to-listen, next steps set)
Topic & sentiment trends over time
Win/loss reason mining from conversations
Attribution to revenue via
CRM close-looping
How we solve your sales blockers
Recover Lost Deals
Bring back high-value opportunities into the pipeline.
Uncover Hidden Needs
Spot unspoken signals in client conversations.
Coach on Objections
Deliver instant tips from real call analysis.
Track Marketing Impact
See which channels truly drive revenue.
Boost Deal Size
AI suggests the best upsell moments.
Fix Sales Scripts
Identify winning phrases and weak spots.
Measure Performance
Evaluate reps with clear, fact-based KPIs.
Train in Real Time
Turn every call into a coaching moment.
Ready to take your sales to the next level?
Get objective, consistent call reviews without manual effort.
Establishing Contact
80%
Identification of Needs
60%
Call analysis report
Successful client cases
Gardiff supplies/installs/services commercial catering equipment for hospitality.
+18% quote-to-order
+12% new revenue
−25% wasted site visits
Flavor & The Menu is a foodservice media company focused on menu development trends.
+85% revenue in 12 months
+20% conversion on sponsor packages
+30% higher renewal rate
Solidrange builds platforms for cybersecurity and enterprise GRC challenges.
+19% demo-to-opportunity
−18% CPL
+12% pipeline created
Hear from our satisfied customers
100% call coverage
Objective scoring
Faster coaching cycles
“ With Closense AI, we finally see the complete picture of every rep’s calls — their strengths and gaps — so we coach with precision, not guesswork.”
Growth SaaS
Sales Ops Lead, B2B SaaS
100% compliance checks
−22% AHT
+11% show-rate
“ Closense AI made compliance non-negotiable and simple. 100% of calls are checked for mandatory disclaimers — alerts hit Slack instantly. ”
Fintech Co.
Head of Inside Sales, Fintech (65 reps)
+31% cross-sell rate
+12% CSAT
−40% manual review
“ We moved from random call sampling to full coverage overnight. Coaching lists update daily and reps actually use them.”
Retail Co.
CX Director, E-commerce Contact Center
Connect & align
Integrate CRM / meetings / dialer and set goals & scorecards.
01
Connect call sources
Connect your dialer or meeting tools. Calls are captured automatically and turned into reports.
Next steps
Trust built
Objection
Coaching needed
02
Score & alert
AI evaluates 100% of calls and flags risks & coachables.
03
Coach & nudge
Personalized playlists, role-play, and Slack nudges.
04
Sync to CRM
Push notes, tasks, and outcomes to opportunities.
05
Measure impact
Dashboards link behavior to revenue outcomes.
Enterprise grade integrations
Flexible ways to get your data in and out. Works with any dialer. Plugs into your CRM. Move data anywhere via API or CSV.
What You Get
98.7% Analysis Accuracy
Best-in-class accuracy, outperforming 32 leading AI models on the market.
Seamless Integration
Integrates with your tools, from Zoom and Teams to CRMs like Salesforce and HubSpot.
Customizable Reports
Flexible reporting tailored to your specific business needs.
Instant Results
Get a full call analysis just 2 minutes after it ends.
Quick Start from $129
Affordable entry point that pays for itself with your very first deal.
One-Day Setup
Go live in 24 hours and start leveraging AI insights this week.
Sales Expertise Included
We train your team in sales best practices and business systemization.
Responsive Support
Fast, dedicated support with free report adjustments when needed.
Multilingual Call Analysis
Evaluate conversations in multiple languages with AI-driven transcription and scoring.
Boost sales with Closense AI
Manual
Sales Before
Struggling with Data
Sales teams struggle to analyze and interpret large volumes of call data.
Time-Consuming Manual Efforts
Time-consuming manual call assessments hinder efficiency and actionable insights.
Lack of Centralized Data
No centralized data to guide coaching or performance improvements.
Inconsistent Reporting
Manual tracking of performance metrics leads to inconsistent reports.
Delayed Feedback
Lack of real-time feedback makes it difficult to adjust sales strategies promptly.
Closense AI
Sales After
Real-Time Insights
Empower your sales teams with AI-powered call analytics for real-time insights.
Time-Saving Automation
Automate call evaluations and save time, allowing teams to focus on performance.
Centralized Data Access
Centralized dashboard for easy access to data, improving decision-making.
Instant and Accurate Reports
Gain accurate and consistent performance reports instantly, every time.
Immediate Feedback
Get immediate feedback on calls, enabling swift adjustments and optimized sales strategies.
Pricing
Simple per-seat pricing. All features included.
You only pay for the number of people using Closense.
Starter
1–19 users
$149
per user / month
For smaller sales teams running their first QA and generating call insights.
Ideal for early-stage SDR / AE teams
Roll out fast to your core reps and one manager
Upgrade or switch to Growth as your team scales
Growth
20–100 users
$129
per user / month
For growing revenue teams that want consistent QA across SDRs, AEs, managers.
Rollout across multiple teams and managers
Standardize how you review calls and coach reps
Perfect for high-velocity sales environments
Enterprise
100+ users
Custom pricing
For global organizations rolling out conversation intelligence at scale.
Tailored pricing for large multi-region deployments
Advanced security, governance and rollout support
Designed for Revenue, Enablement, and Ops teams in larger organizations
All plans include:
One feature set for every team. No paywalls, no hidden tiers.
Automatic call recording & AI transcription
AI summaries, key moments and next steps
Quality scoring on every call
Call library with search & filters (rep, deal, stage, keyword)
Dashboards for reps and managers
Integrations with your CRM and dialer / meeting tools
Secure cloud storage for your recordings
Email & in-app support
Starter
1–19 users
$119
per user / month (billed annually)
For smaller sales teams running their first QA and call insights.
Ideal for early-stage SDR / AE teams
Roll out fast to your core reps and one manager
Upgrade or switch to Growth as your team scales
Growth
20–100 users
$99
per user / month (billed annually)
For growing revenue teams that want consistent QA across SDRs, AEs, managers.
Rollout across multiple teams and managers
Standardize how you review calls and coach reps
Perfect for high-velocity sales environments
Enterprise
100+ users
Custom pricing
For global organizations rolling out conversation intelligence at scale.
Tailored pricing for large multi-region deployments
Advanced security, governance and rollout support
Designed for Revenue, Enablement, and Ops teams in larger organizations
All plans include:
One feature set for every team. No paywalls, no hidden tiers.
Automatic call recording & AI transcription
AI summaries, key moments and next steps
Quality scoring on every call
Call library with search & filters (rep, deal, stage, keyword)
Dashboards for reps and managers
Integrations with your CRM and dialer / meeting tools
Secure cloud storage for your recordings
Email & in-app support
FAQ
What exactly do you score on a call?
You define the rubric. Typical categories are discovery, qualification, objection handling, next steps, talk ratio, compliance moments, and key behaviors you expect from reps. Closense scores each call and shows evidence and timestamps behind the evaluation.
Can we customize the rubric for different teams or call types?
Yes. You can use different rubrics for SDR vs AE calls, inbound vs outbound, demos vs renewals, or by region. This keeps scoring fair and actionable.
How do you handle “gray area” calls where humans disagree?
We calibrate with your QA feedback. If the rubric is clear, consistency improves fast. When the rubric is vague, we help tighten definitions so the model and humans judge calls the same way.
How is this different from call recording / transcription tools?
Closense focuses on QA and coaching outcomes: scoring against your rubric, consistency across calls, and turning reviews into clear coaching actions. It’s built to reduce manual QA and make performance review repeatable.
What does a rep see?
Clear feedback tied to specific call moments, the “what to do next,” and examples of stronger patterns. It’s designed to be useful, not punitive.
Is my data secure?
At Closense, we are used to working with organizations with highly sensitive data and extremely tight security requirements. By default, we deliver our services in a cloud-hosted environment which can be customized to your geographical footprint. As Closense already operates in Europe with organizations that require airtight data privacy compliance, Closense offers GDPR-compliant services. We are also in the process to be SOC2 & ISO 27001 certified.
How fast do you process calls?
Most calls are processed within a couple of hours. Timing depends on call length, audio quality, and volume.
How fast do you process calls?What business impact can we expect?
Closense improves the behaviors that drive revenue on calls: stronger discovery, cleaner qualification, better objection handling, and clear next steps. Teams typically see higher stage-to-stage conversion and fewer stalled deals once coaching becomes consistent. Impact depends on your traffic quality, sales cycle, and how fast you roll coaching into the process.
Ready to improve call quality and win more deals?
Stop guessing what happens on calls. Get consistent, objective call reviews without manual QA.
Fix Sales Scripts
Identify winning phrases and weak spots.
Coach faster, scale better
Turn call reviews into clear coaching actions for every rep.
Build consistency across the team
Top-rep behaviors become the default standard.
Book a call with us
See your call review workflow in 15 minutes.
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